Faq

On April 1, 2024, the Burton James brand joined the Made Goods’ family of brands consisting of Made Goods, Pigeon & Poodle and Blue Pheasant. The family of brands (founded in 2008 by Chris DeWitt and Oscar Yague), is a privately owned and founder-led company located in City of Industry, California. Made Goods designs, sells, and distributes luxury home décor to interior designers, as well as boutique and luxury retailers globally. With five permanent showrooms across the country, the Made Goods family of wholesale brands includes Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products), and now Burton James (upholstered furniture).

Tariff Impact Update           

Now that August is here, we want to share another tariff policy update following our last note in May. At that time, we chose not to adjust pricing due to the fluid nature of the situation and the potential impact that uncertainty could have on you and your clients. That choice gave us time to plan our next steps thoughtfully, always keeping your needs at the center.

While there’s more clarity now than there was in early June, the situation is still evolving. After careful consideration, we’ve decided not to implement any tariff-related pricing changes before October 1. We’ll continue to monitor developments closely and will share another update before that date.

We know how important it is to stay informed, and we’re committed to keeping you updated and supporting you in every way we can.

As always, please don’t hesitate to reach out with any questions.

All the best,
Chris and Oscar

Nothing! We will be working on our communication, systems, and processes to elevate your experience at Burton James.

The Family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products), and now Burton James (upholstered furniture). For more information visit www.madegoods.com.

No. Burton James will run as an independent brand with its own service and sales team. Please reach out to info@burtonjames.com for more information.

Please email orders@burtonjames.com.

No, not at this time. Please continue to order Made Goods and Burton James separately as usual.

Please reach out to our Director of Sales, Sean Gillespie. His email is: sgillespie@burtonjames.com.

Please reach out to the Sales Rep closest to your area. Contact information is located under the contact page of Burtonjames.com. If you do not have a sales rep in your area, please reach out to Sean Gillespie at sgillespie@burtonjames.com.

Yes, all warranties will still be honored.

All terms remain the same for existing active customers who have ordered within the last year.

Yes! You will be notified through email communication. Your Sales Rep can provide updates on pricing and products as well.

It’s still here. We just updated the names.

You can find them with their new name from our change list here

Yes! You can visit us at:

Burton James
119 N. Hamilton Street
Suite 102
High Point, NC 27260

Hamilton-Wrenn Design District
Shuttle Stop: 17 (Red Line)

info@burtonjames.com

Still have questions?